Privacy Policy

1. Introduction

Kingston Peptides ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our products. This policy applies to all users of our website regardless of location.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when placing an order or contacting us, including:

• Name and contact details (email address, phone number)
• Shipping and billing addresses
• Payment information (processed securely via third-party payment processors)
• Account credentials (if you create an account)

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address and browser type
• Pages visited and time spent on each page
• Referring website or source
• Date and time of your visit

3. How We Use Your Information

We use the information we collect to:

• Process and fulfil your orders
• Communicate with you regarding your orders or enquiries
• Improve our website, products, and services
• Detect and prevent fraud or unauthorised access
• Comply with legal obligations

4. Information Sharing

We do not sell your personal information to third parties. We may share your information with:

• Payment processors for the purpose of completing transactions
• Shipping carriers to deliver your orders
• Analytics providers to understand website usage (in anonymised form)
• Law enforcement or regulatory authorities when required by law

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. All payment transactions are processed using secure, encrypted connections. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies

Our website uses essential cookies to maintain functionality (such as shopping cart state and currency preference). We may also use analytics cookies to understand how visitors interact with our website. You can control cookie settings through your browser preferences. Disabling essential cookies may affect website functionality.

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Order records are retained for a minimum of 6 years in compliance with UK tax and company law.

8. Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Object to or restrict processing of your data
• Request data portability
• Lodge a complaint with the Information Commissioner's Office (ICO)

To exercise any of these rights, please contact us at [email protected].

9. International Transfers

If you are located outside the United Kingdom, your information may be transferred to and processed in the UK. By using our website and providing your information, you consent to such transfers. We ensure appropriate safeguards are in place for any international data transfers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

11. Contact

For questions about this Privacy Policy or to exercise your data rights, contact us at [email protected].